hiku | October 2014 to present
Head of product and design
Founding team member.
Tylr Mobile | November 2012 to September 2014
Head of Design and User Experience
Founding team member. We developed mobile work apps to keep people productive on the go.
Reputation.com | July 2011 to November 2012
Director of User Experience
I built and led a multi-disciplinary design team and worked closely with product management and engineering to lead a redesign of Reputation.com's core products.
RockMelt | October 2009 to May 2011
I was responsible for the behavior and look and feel of the first versions of the RockMelt browser on Windows, Mac and iPhone. I led a team of interaction and visual designers through design exploration, refinement and implementation. I worked closely with the CEO/Founder on product definition and the product roadmap and with the Engineering Manager to constantly refine our design and development process. As the 10th employee of this growing engineering organization I worked to integrate design thinking into the way the company works.
Palm | January 2008 to October 2009
Early member of the design team during the development of the Palm Pre and WebOS platform. As Senior Interaction Designer I was responsible for the user experience of several core applications including the browser, calendar, notes, tasks and the music player. I played a user experience leadership role on the development teams, fostering a tight collaborative relationship with Product Marketing, Engineering and Visual Design. I am the primary inventor on 3 pending user interface patents.
IDEO | Fall 2001 to January 2008
My project work spanned many industries and the roles of Design Research, Interaction Design and Design Strategy and Program Manager. My diverse project work included hospital service experience design, a food packaging solution and a mobile music user experience.
In January 2006 I was promoted to a leadership role within the IDEO community leading a multi- disciplinary group of 30 people. During this time I provided mentorship for new employees and shared responsibility to manage the group and ensure high levels of utilization.
I collaborated frequently with the Transformation practice where I focused on teaching design methods to clients through collaboration.
Method | Summer 2000
Experience in web design environment developing information architecture guidelines for the visual design team.
Karen Lewis Design | Fall 1998 to fall 1999
Developed a system of maps for Logan International Airport in Boston as part of an overall information design program.
WGBH Educational Foundation | Summer 1997 to Fall 1998
Managed and executed graphic design projects for clients throughout the Foundation.
Institute of Design, IIT | 2000–2001
Master of Design
Coursework included design research, design planning, communication design and strategic planning. Final project (ViaChicago) visualizes a system of innovations that address the issue of traffic congestion management for the Chicagoland region. The key element of the system is a positive incentive program that motivates behaviors that reduce congestion. Fellowship Recipient.
University of Cincinnati | 1992–1997
Bachelor of Science in Graphic Design
Participated in the co-op (internship) program, alternating quarters of study and work. Completed internships at Fitch and MetaDesign Berlin. Elected class representative to college tribunal. Dean’s list.